Q1: Why does it take so long for my hot water to get hot?

A: The hot water storage tanks are in the basement and have feeds to building. The first feed serves the 1st to the 6th floor, in that order. The second feed serves the 12th to the 7th, in that order. Because we do not have a circulating hot water system if you are on the 6th or 7th floor you are at the end of the feed. If the rooms above or below you do not use their hot water the riser or stack does not flow and eventually loses heat, thus having to run the water longer in order to get the hot water to your fixture. This plus poor insulation equals heat loss.

Please refer to diagram.

Answer Posted: 11/14/13
Committee: Operations