Owners Association (AOAO) Staff

Homeowner's Association Office (AOAO)

The Homeowners’ Association office is located in Tower 1, Lower Level on the Makai (Ocean) side.

The office is open Monday—Friday between the hours of 8:00 am— 5:00 pm & Saturday-Sunday 8:00 am-4:00 pm. Closed on Holidays.

Your Association staff consists of Administration, Facilities/ Maintenance, Security, Utility/Housekeeping.

The Association staff manages the common areas of the property (as defined in your Declaration of Condominium Property Regime). In general, the common areas cover the grounds, lobby, buildings, physical plant, and utilities (including electricity, water, common plumbing, phone lines, cable, internet, air conditioning, planter boxes, door lock system, and parking).

The Association staff is responsible for the fiscal management of the property with assistance from your Management company, DMI (Destination Maui).

The Association staff is responsible for and will assist the Board of Directors and the Management Company in the enforcement of the governing documents, House Rules, and Board policies.

The Association office maintains all permanent documents and files for the Association, including your Apartment title records, minutes of the Board and Owners meetings, and financial records.

The staff monitors and manages the contracts of all tenants of the property.

The staff will assist all Owners with any questions and help direct Owners in the right direction when needed.

Interior condominium unit maintenance is provided on an “as available” basis at a fee. Aside from emergencies, the staff is dedicated to common area maintenance first, which means that the common area takes priority over any interior condo unit maintenance request. Therefore, you are encouraged to provide your own maintenance when possible to take care of your needs in a more timely manner.

Owners are encouraged to share ideas, suggestions, comments, and concerns with the staff. Together we can make The Whaler a better place!

Association Office Contact Information

The Whaler on Ka’anapali Beach Association Office
2481 Ka’anapali Parkway
Lahaina, HI 96761
phone: 808-661-6599
fax: 808-661-1468

Mark Augustine

Interim Security Supervisor


Maintenance Supervisor


Utilities Supervisor


AOAO Administrative Assistant


Office Manager & Owner Service


General Security


(Work Orders Only)