Please help us save Time, Paper, & Postage. In return you will receive AOAO notices faster, and you will get a weekly photo update of the improvements being made here at The Whaler. Please note the following:
In order to get your information via email, please email us directly at: firstname.lastname@example.org. Please include your name and unit #.
You can download the Property Insurance Summary for Condo Owners.
Chapter 521, section 43 of the Hawai’i Revised Statutes, requires all owners who rent to have an on-island representative.
Any owner or landlord who resides outside the State of Hawai’i or on another island from where the rental unit is located shall designate on the written rental agreement an agent who resides on the same island where the unit is located to act in the owner’s or landlord’s behalf.
This requirement is often fulfilled by one’s rental agent.
If you do not have a rental agent, please designate a rental agent and provide the information to the Association on the form provided below.
If you are renting your unit, keep in mind the following useful information:
Resort Amenities Fee: $25 + tax
Notification of Guest Arrival
*Please use this form when sending reservation information
Send your arrival and your guest arrival information to:
2481 Ka’anapali Pkwy
Lahaina, HI 96761
Phone: 808-661-4861 ask for reservations.
Fax: 808-661-8315 Attn: Reservations
Email : email@example.com
For whole unit Owners and/or rental management agents, in order to provide you with the best response to your reservation needs, we kindly ask that you email all reservation and unit occupancy information to Henry Quinsaat, our on-property Reservations Manager, and our on-island Reservations support Team at the following addresses: Henry.Quinsaat@aqua-aston.com, Whaler Reservations Manager firstname.lastname@example.org. Please email the above two addresses with all future reservation or unit occupancy information for Owner Use, Owner Guest Use, or Owner Referral inquires at least 2 weeks in advance or as soon as you have a new reservation to update in our system. For Whaler TIOA Unit Owners, please notify TIOA Management email@example.com to confirm your apartment occupancy information. For all other reservation needs or questions, please feel free to call the Guest Services Team directly at 808-661-6000 and we would be delighted to assist you.
All independent (off-site) maid services must fulfill the Board requirement outlined in the Independent Maid Service Form.
Maid services are required to provide insurance, an indemnity agreement, contact information, photo I.D. and MSDS to the Association before being allowed to perform maid services at The Whaler. The form also provides some guidelines for the maid service in which to operate within while on property. These requirements are designed to protect you, the maid service, and the Association. You or your maid service can contact the Association office directly for questions regarding this policy.
Here are a list of Maid Companies that are already AOAO compliant. This list is not a reccomendation, simply a tool and contact list.